Frequently asked questions

Every home is different. Your quote depends on your home's size, its condition, the type of clean and any add-ons. After a free walkthrough, we text you a personalized quote so you can look it over before we schedule.

Your first visit is a one-time clean with the full deep clean checklist, so we start from a fresh baseline. After that, a basic clean on a regular schedule keeps it that way.

Yes, we offer a veteran discount. Ask about it during your walkthrough.

Walkthroughs are Sunday–Friday, 8 AM–6 PM.

Call or text 971-255-6108, or use our quote request.

Life happens, so if there's an emergency, just let us know as soon as you can. For other changes, our regular clients just need to give us 48 hours' notice. New clients, please give us at least 7 days' notice. You can reschedule once at no charge, and after that a rescheduling fee may apply.

A basic clean is a light cleanup of kitchens, bathrooms and living areas. A deep clean adds slow-buildup spots like baseboards, blinds, ceiling fans, light fixtures, grout, under furniture, wall spot cleaning and up to 5 inside windows. We recommend a deep clean every 6 to 12 months.

Everything in a deep clean, plus inside cabinets, drawers, vanities and closets, baseboards and trim, and inside windows wiped down. Please empty cabinets, drawers and closets first.

Yes, as add-ons. Please empty the fridge before we arrive.

One time, weekly, every other week, monthly or a custom schedule.

Yes, we are insured for residential cleaning.

For the walkthrough, yes. For cleans, it's your choice, as long as we can get in at the scheduled time.

We set that up with you at the start, and it's always your choice, whether that's a key, a lockbox, a door code or someone being home. Anything you trust us with, like a key or code, is kept safe and secure.

Please clear floors and surfaces so we can spend our time cleaning. If you'd rather not, add our tidying add-on and we'll pick up items from the floor first.

Yes, we bring our own cleaning supplies and equipment. If you'd like us to use your products, just let us know.

Yes. Please tell us about any pets before your visit.

Let us know about any allergies or sensitivities to cleaning products before your visit, and we'll adjust our products or methods. Green products are also available on request.

Time estimates are made in good faith, but a home's condition can change how long a clean takes. If we need more time, we'll check with you first, before any extra charge.

If we missed something, let us know within 24 hours and we'll come back and take care of it at no extra cost, as long as it's part of the cleaning we agreed on.

Homes within about 50 miles of Albany, including Salem, Corvallis, Lebanon and Scio.

¡Sí! We speak English and Spanish.